A company's culture is built on the business values upon which the company operates, usually, the owner's values. Culture evolves much from the attitudes and philosophies used to direct the company - less from what is said, more from what is done.
Managing a small business, especially its growth, is never an easy task. But, for entrepreneurs, it's when facing adversity that your ability to lead your company and your team, is most challenged. Assisted by Lego's experience, 6 lessons to apply
You're not going to go undefeated in your business. All entrepreneurs suffer defeats, failures, setbacks. It's how you rebound, learn and grow from them that makes the difference in small business success. Here are six action steps that can help .
Is this you? Starting your business it was just you. However, the longer that goes on, being the only decision-maker is not only a lonely existence, but could threaten the business' existence. Here's some guidance to help you let go and grow.
Every small business, no matter the size, generates data. If and how you track and manage that data can be the difference between whether your small business succeeds or not. Here are 4 key points to consider to make your data the basis for your success..
Does this sound like you? You're an entrepreneur; your business is well past the early stage, but you just can't seem to get either your company or your employees to that next level of growth, no matter how hard you manage every last detail.
Customer satisfaction is a result; usually, of successfully executing a series of fundamental processes, procedures, and guidelines in multiple areas of the company. Focus on the getting the processes right and the result will follow!
Even listening is not enough. Here the old saw, “actions speak louder than words,” applies. Because listening without action, be that deeper questioning or more research on what was heard, to say nothing of resolving the issue, makes the process fake.
Yes, you heard that right! But maybe not in the way you think. Growing a small business is a huge challenge, but it's a greater challenge not to make your small business act and feel like some Fortune 500 company.
Being a boss is not the same as being a leader. Leaders inspire, guide and motivate, hoping to help those they are leading to achieve both results and growth. Here are 5 key ways to ensure you are leading instead of just "bossing."
In this age of texting and emails, less and less personal contact, some of the human touch seems to have been lost. And that can be a crucial difference in how you communicate and address issues that help you as a leader and drive your company's success.
Where you're going can't just be driven by where you've been, if you want to grow. What got you here, won't necessarily get you there. You can't manage today's (or tomorrow's) business through yesterday's eyes. For companies to grow they have to change.
Malcolm Gladwell published a book that should be required reading for all entrepreneurs - "David and Goliath: Underdogs, Misfits, and the Art of Battling Giants." In it are critical lessons for how you can leverage your size to achieve your own success.
Quality transcends company size and documented procedures. And, it starts the day you open your doors. It means everything is done with pride, at the highest level of your capabilities with the highest level of service possible. It is a state of mind.
Most entrepreneurs watch every penny, especially early on. But there's difference between being fiscally conservative and just plain old "cheap!" Knowing what you're "really" paying and "really" getting in return with employees and suppliers is critical.
Starting out most of you will only have a great idea, a plan to execute that idea and your integrity. Your idea might or might not be great. Your plan may or may not be executable. But your integrity is who are you and your business' reputation.
A great quote from a great NFL coach, Bill Parcells. It's a philosophy that can serve entrepreneurs well because it reflects results - what has happened and where you are. This helps you know what you have to do to change the score.
Wasn't this entrepreneur stuff supposed to be controlling your own destiny and riches beyond your wildest imagination? Yet, as each day passes you feel like the proverbial hamster on a wheel, running as fast as you can...mostly in place!
Anybody with kids knows the toughest question they ask you always begins with "why." Where there's a problem, understanding "why" the problem exists, puts you on the path to solving it. For entrepreneurs there isn't a more important question to ask.
Surely, that phrase from "The Godfather" conjures up a particular vision in your mind. But, for entrepreneurs, they should think of it as the way they do business with customers, employees and supplies. Under promising, over delivering.
Recently, I was contacted by a company that I had worked with early in their history that had grown very nicely and quite profitably. However, when they reached a certain revenue level and they seemed to "stall out,"...
As with most of my blog posts, a recent encounter with a client and one of their key suppliers triggered this one. The supplier had negotiated a "sweetheart deal," hammering out an almost-untenable agreement with my client...
I had a small business client whose relationship with a key vendor was, at best, rocky. The client was one of the vendor's largest and most visible customers. Yet, response time to specific requirements, problems or issues, while never all that good ...